MCS MyRoute helps diagnose connectivity problems with detailed network routing discovery and analysis, providing visibility to poor-performing networks and devices. It includes a Java applet that enables remote users to easily test connections from the MyRoute server. Essential diagnostic tools including traceroute, ping, reverse DNS, and whois are combined into a single graphical interface that analyzes Internet connections, reporting quick and essential data points for finding connectivity problems. An IP location database identifies the geographical location of IP addresses and Web servers, showing the path of an Internet connection on a global map.
MCS MyVoIP very accurately measures the quality and performance of Internet connections for Voice over IP (VoIP) usage by simulating UDP voice data traffic between a server and browser clients. Connections are tested for jitter and packet loss and rated for the supported level of sound quality. The VoIP test can be set to various codecs or customized by packet size, packet rate, and test length. The test can further be combined with a bandwidth speed test or network route diagnostics for more in-depth connection analysis.
MyConnection Server is broadband testing software which measures connections for bandwidth speeds and connection quality for time critical applications such as VoIP, Video conferencing, and IPTV. It helps organizations assess networks for deployment of new/additional services and identify and resolve last mile customer connectivity problems with little need for the customer to assist in the resolution process. A network route testing component details the path of the connections and where packet loss and latency occur, including discovery of multiple routes to a destination. Remote Test Agents enable technical staff to customize and interactively manage the bandwidth testing process and perform extended quality testing over hours or days to address and resolve intermittent problems as required. Satellite Servers establish additional connection testing points at the application edge to accurately test actual application network paths.
VisualPulse continuously gathers and summarizes IP response time and availability data at regular intervals, providing summary and detail views of network devices and services. Continuous ping provides measures of network latency and packet loss. TCP port monitoring reports the availability of critical TCP/IP services such as SNMP, FTP, and POP3. It features Web-based administration and a variety of standard HTML reports and custom reports. An automatic traceroute capture option records network routing and performance detail when a slow response or outage occurs, enabling analysis of performance problems regardless of when they occur.