Go for the desktops!
I've been using RedHat Linux as my primary desktop for about a year now & have pieced together a lot of add-ons (TV, multimedia, NT/Netware clients, etc). I've been extremely impressed with Linux & have removed all my M$ stuff in favor of Star Office, Netscape, KDE, etc.
From a "user" perspective, I'd soon like to see out-of-the-box support for TV/video playback, videoconferencing, full multimedia plugin support for Netscape, & a full featured office suite such as Star Office.
I'd also like to see more support for Netscape calendaring, LDAP, & IMAP in KDE & Star Office as well. I'd also benefit greatly from graphical user tools to manage NT & Netware environments.
While I don't mind compiling & installing plugins, libraries, & editing configuration files, it is time consuming, & definately won't fly for a typical "Windoze" users.
If a person can run full videoconferencing, multimedia, & access network resources using Linux out of the box, then I'd be willing to deploy Linux to every desktop. I think RedHat is in an excellent position to make a lot of this happen. Please, GO FOR IT!
Engulf & devour strategy
I just had the "pleasure" of talking with several M$ technical reps this week about the current state of NT & future of Win2XXX. I do respect their dedication, professionalism, & the fact they came to us to find out what we liked & disliked about NT.
I personally LOATH nt & win2000 (beta 3 bloatware), but am resigned to support it (as little as possible) for the time being. I further told the M$ folks that I'll only use their stuff if they improve the performance, security, modularity, compactness, interoperability, & pricing on their products. I even showed one of them several features of KDE & Gnome I'd wish were a part of NT.
That same person mentioned working 60-80 hour weeks. Since dropping NT & going to Linux, I've been quite happy with a 40 hour week!!! No NT, no overtime!
I hate to say it, I really did like the work ethic of the techs that visited us, but I'd rather work smarter, not harder. I know they feel they want to do the job right, but their message to me is still the same: migrate, don't integrate. I felt they were not receptive to interoperate with Linux, Novell, Solaris, open standards, &/or the whole open source community.
I now see the M$ approach to competition as engulf & devour. It doesn't matter if they have the right tool for the job, they just want you to buy their tool regardless of quality (or lack thereof).
To me, M$ is a big kid who needs to have the whole sandbox for himself. Until that child can learn to share, I'll play with the kids that do share the sandbox.