The goal of Escape-K is to provide an all-in-one platform for IT service management. This means that using a single application (the Escape-K client console), users are able to manage any sized computer organization, from workstation and printers to servers, databases, or network devices. Escape-K follows the main guidelines recommended by ITIL. Therefore, the core of the application is the composed of the CMDB. Depending of the chosen perspective, Escape-K users can deal with incidents and problem resolution as well as server or database administration.