RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
Network Management Tool makes it possible to quickly find vital information about any of your network devices such as serial numbers and support contact information. A log is kept for each device so that you can enter service information. An automatic export feature that will create a spreadsheet or database-ready file is also provided. Each list is easily edited with a Web interface.
The ruleCore Engine is an event-driven rule engine that manages and executes reaction rules. The rules are event-condition-action (ECA) style of rules. The ruleCore Engine provides capabilities for detection of complex patterns of events, called situations. Events can be combined with logical and temporal operators in order to describe complex situations. When a situation is detected, the ruleCore Engine can execute an action to alert external applications or users of the situation. The ruleCore Engine is fed with events through connectors. Currently, connector implementations exist for plain sockets, XML-RPC, IBM WebSphere MQ, and TIBCO Rendezvous. Experimental support exists for running the engine within Zope and calling Zope methods when a rule triggers its action.
Xi-Batch is a very flexible job scheduling and workload management system. It provides time-based scheduling as well as load management, dependency-based job execution, and job prioritization. Each job's environment (environment variables and I/O default paths) is established by the system based on user ID. It can manage jobs in a single server or across a network of any number of servers, even different UNIX/Linux platforms. It can be controlled by CLI, a GUI (Motif), A Windows client, a Web-browser, or through an API. It works as an intelligent job dispatcher in grids or other server clusters.