OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Tulip is an information visualization framework dedicated to the analysis and visualization of relational data. Tulip aims to provide the developer with a complete library, supporting the design of interactive information visualization applications for relational data that can be tailored to the problems being faced. Written in C++, the framework enables the development of algorithms, visual encodings, interaction techniques, data models, and domain-specific visualizations. One of the goals of Tulip is to facilitate the reuse of components, and it allows developers to focus on programming their application. This development pipeline makes the framework efficient for research prototyping as well as the development of end-user applications. The framework also provides a complete software for visual analysis of relational data having attributes.
Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting, and images. Pages are stored in a folder structure, like in an outliner, and can have attachments. Creating a new page is as easy as linking to a nonexistent page. All data is stored in plain text files with wiki formatting. Various plugins provide additional functionality, like a task list manager, an equation editor, a tray icon, and support for version control. Zim can be used to keep an archive of notes, take notes during meetings or lectures, organize task lists, draft blog entries and email, or do brainstorming.
BaseX is a light-weight, high-performance, and scalable XML database system and XPath/XQuery processor, including full support for the W3C Update and Full Text extensions. An interactive and user-friendly GUI frontend gives you great insight into large XML data instances. It is platform independent and works out of the box.
GNU Make examines the timestamps on a set of interdependent files, and, if necessary, issues commands to bring them up-to-date. The user creates a makefile describing the files, their relationships, and the commands to run. Most often make is used to rebuild libraries and programs when their sources are changed, but it can be used for any situation where one set of files needs to be generated from another set.
Check_MK is a complex addon for Nagios/Icinga and consists of three subprojects. The check and inventory system Check_MK is a general purpose Nagios plugin for retrieving data. It adopts a new approach for collecting data and obsoletes NRPE, check_by_ssh, NSClient, and check_snmp. It features a significant reduction of CPU use on the Nagios host and automatic inventory of items to be checked, and is especially useful with larger Nagios installations. "MK Livestatus" gives immediate and fast access to live and historic Nagios status data. It's a supported backend for many addons including NagVis, NagiosBP, and Thruk. "Check_MK Multisite" is a feature complete replacement for the Nagios GUI, and uses MK Livestatus as a backend. It is very fast, and supports efficient distributed monitoring.
HTMLDOC converts HTML files and Web pages into indexed HTML, PostScript, and PDF files suitable for online viewing and printing. It can be used as a standalone GUI application, in a batch document processing environment, as a Web-based report generation application, or in embedded environments to support printing of HTML content. It runs on all Unix platforms as well as Mac OS X and Windows 2000 and higher.