2 projects tagged "Windows"
Updated 22 Sep 2012
OTRS
| Pop | 624.58 |
|---|---|
| Vit | 13.60 |
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Updated 07 Aug 2009
OntoWiki
| Pop | 100.76 |
|---|---|
| Vit | 1.80 |
OntoWiki facilitates the visual presentation of a knowledge base as an information map, with different views on instance data. It enables intuitive authoring of semantic content, with an inline editing mode for editing RDF content, similar to WYSIWIG for text documents.
