OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
GoAnywhere automates and secures the exchange of data with your customers, trading partners, and servers. It allows your organization to consolidate all of its data transmission and processing needs under one solution with a single point of control and administration. With GoAnywhere, customers save a significant amount of time and money by eliminating the custom programming and manual steps traditionally required. It supports FTP, SFTP, FTPS, HTTP, HTTPS, SMTP, POP3, IMAP, Open PGP encryption, ZIP, GZIP, Excel, XML, and CSV standards. It connects to the database servers of DB2, SQL Server, Oracle, MySQL, Sybase, and Informix.
Multi-Dimensional Clustering (MDC) Table Size Estimator for DB2 is an application that can be used to optimally estimate space requirements based on table statistics and MDC parameters. It has the ability to use one or more clustering dimensions, which speeds up the query process and frees users from the burdens of converting a table to MDC on AIX and Windows.
Red-Piranha is a search system that can actually learn what you are looking for. It can be used as a Web page, command line, or XML-WebService, so it will work with most languages, including Java, Perl, C#/.NET, and PHP. It includes learning abilities for the Desktop/Internet search functionality. All feedback from the user is stored in (editable) XML and RDF, and is used by the system to improve the quality of searches.
Zambeel is an e-mail based archiving system that was designed to address the needs of people who move around frequently, but need to keep their files in one place. Files that need to be stored for future reference can be emailed to the system as an attachment. It then stores them as part of your personal archive, which can be searched and accessed later.
Designer Framework is a highly customizable e-commerce framework. It automatically builds e-commerce interfaces that support a product's contraints and properties and can be used to model the product to be sold, automatically and dynamically generating different output formats depending on the generator used. It includes a Java modelling application, a finite state machine described in XML as intermediate format for the customer interface, and XSLT scripts for transforming the state machine into the final interface.Designer Framework is a highly customizable e-commerce framework. It automatically builds e-commerce interfaces that support a product's contraints and properties and can be used to model the product to be sold, automatically and dynamically generating different output formats depending on the generator used. It includes a Java modelling application, a finite state machine described in XML as intermediate format for the customer interface, and XSLT scripts for transforming the state machine into the final interface.
CyberFusion is a system that provides secure file transfer across a LAN, a WAN, and the Internet. It offers encryption and security, reliability and guaranteed delivery, management and automation, audit and control. It offers cost-saving migration from competitor products such as Connect:Direct which is supported with useful tools. It may be used as part of a VPN, ERP, EAI, or ETL software solution for secure file transfers as well as in disaster recovery, data archive, and backup and restore operations.