OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
ns4 is a command line configuration management tool that runs on a Unix or Windows based operating system. It allows the automated backup of node (i.e. routers and switches) configurations to an FTP/SFTP server or local media on a daily basis to create configuration archives. It can run ad-hoc commands on multiple nodes as well as custom scripts for automating complex tasks. It uses Perl and allows you to manipulate the output of commands using regular expressions within scripts. Configuration based cartridges are used to specify new node types, allowing the user to extend its functionality in a simple and dynamic way.
mysqlblasy is a Perl script for automating MySQL database backups. It uses "mysqldump" for dumping mysql databases to the files sytem. It was written with automated usage in mind. For example, it is silent during operation, and only produces noise on errors/problems. It rotates backups automatically to prevent the backup disk from getting full when the administrator is on vacation (or is lazy).
Archive2iso takes a directory tree and randomizes the files in the tree to stripe the files across several ISO files that can be archived or burned off to a CD. The ISO files are generated by calling the CDiso.pm module. It reads an array generated by an INCLUDE LIST so the ISO file can be made with mkisofs. The intended use is to stripe files across multiple CD/DVD randomly so if one disc is damaged all the files that were in the same directory will not be lost since files are spread across multiple disks. The actual files themselves are not split; all files remain in their original state.
Simplebackup is a cross-platform backup program. It reads a configuration file, then it builds a compressed file for each of your backup directories or files on your backup list, and places the compressed files into another location. For example, this location can be a network mapped drive in Windows, an NFS mounted drive in Unix, another hard disk, an FTP server, an SFTP (Secure FTP) server, an HTTP (WebDAV) server, one or more email accounts, or a tape device (Unix only). This will duplicate your information, doing the so called "backup".
NEPM monitors and reports uptime, critical events and their predecessors, access rates, bytes-served rates, and error rates for network node equipment. Hardware and software elements within the nodes are tracked and reported separately to make possible rapid fault isolation. It is a very general, highly configurable, two-part software system that captures and analyzes logged performance data from IP-networked equipment and reports it via email and Web pages. Current conditions and history from systems based on Windows NT/2000, Unix, and Unix-style operating systems can be tracked and reported. Most major server, switch and router systems can be monitored, without running agents on the target systems. NEPM itself is system-independent and can be hosted on either a Unix or Win NT system or a combination of these with equal ease.
Autodl2 is a simple to manage and extensible file transfer system that can be configured simply using a configuration file. The system is designed to be lightweight and handle multiple file transfer protocols. Currently only SFTP is supported, though other systems can be added via a plugin system.