OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
HTTrack is an easy-to-use offline browser utility. It allows you to download a Web site from the Internet to a local directory, building recursively all directories, getting HTML, images, and other files from the server to your computer. HTTrack arranges the original site's relative link-structure. Simply open a page of the mirrored Web site in your browser, and you can browse the site from link to link, as if you were viewing it online. HTTrack can also update an existing mirrored site, and resume interrupted downloads. WebHTTrack is a Web-based GUI for HTTrack.
mysqlblasy is a Perl script for automating MySQL database backups. It uses "mysqldump" for dumping mysql databases to the files sytem. It was written with automated usage in mind. For example, it is silent during operation, and only produces noise on errors/problems. It rotates backups automatically to prevent the backup disk from getting full when the administrator is on vacation (or is lazy).
The FAAC project includes the AAC encoder FAAC and decoder FAAD2. It supports several MPEG-4 object types (LC, Main, LTP, HE AAC, PS) and file formats (ADTS AAC, raw AAC, MP4), multichannel and gapless en/decoding as well as MP4 metadata tags. The codecs are compatible with standard-compliant audio applications using one or more of these profiles.
SILVERCODERS DocToText is a powerful utility which can convert documents in many formats to plain text. It includes a console application and C/C++ library, which allows embedding text extraction mechanisms into other applications. It supports MS Office binary formats (MS Word (DOC), MS Excel (XLS, XLSB), MS PowerPoint (PPT), and Rich Text Format (RTF)), OpenDocument formats (text documents (ODT), spreadsheets (ODS), presentations (ODP) and graphics (ODG)), Office Open XML formats (MS Word (DOCX), MS Excel (XLSX), and MS PowerPoint (PPTX)), iWork formats (PAGES, NUMBERS, KEYNOTE), OpenDocument Flat XML formats (FODP, FODS, FODT), Portable Document Format (PDF), Email files (EML), and HyperText Markup Language (HTML). DocToText can extract text not only from the document body but also from annotations (comments) embedded in odt, doc, docx, or rtf files and read metadata like author, last modification date, or number of pages. It can be used as a fast console viewer, and is able to convert corrupted OpenDocument and Office Open XML documents. It can be used to recover text even if other recovery methods failed.
Freedup finds and eliminates duplicate files by linking them, and thus reduces the amount of used disk space within one or more file systems. By default, hardlinks are used on a single device, symbolic links when the devices differ. A set of options allows you to modify the methods of file comparison, the hash functions, the linking behavior, and the reporting style. You may use batch or interactive mode. Freedup usually only considers identical files, but when comparing audio or graphics files, you may elect to ignore the tags.
PBZIP2 is a parallel implementation of the bzip2 block-sorting file compressor that uses pthreads and achieves near-linear speedup on SMP machines. The output of this version is fully compatible with bzip2 1.0.2 or newer (ie: anything compressed with PBZIP2 can be decompressed with bzip2).
DiskSearch is a tool for searching for files on all your removable media disks, including CDs, ZIP disks, and backup tapes. It allows you to search for songs on your MP3 CDs or for a document on your backup DVDs. For advanced queries, a regular expression search mode is provided. Searches are based on a simple database file, which needs to be filled once by adding all your disks to it.
DirSync is a directory synchronizer that takes a source and destination directory as arguments and recursively ensures that the two directories are identical. It can be used to create incremental copies of large chunks of data. For example, if your file server's contents are in the directory /data, you can make a copy in a directory called /backup with the command "dirsync /data /backup." The first time you run it, all data will be copied. On subsequent runs, only the changed files are copied.
Tahoe-LAFS (Least Authority File System) is a decentralized data store. It distributes your filesystem across multiple servers, and even if some of the servers fail or are taken over by an attacker, the entire filesystem continues to work correctly and to preserve your privacy and security.