OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Bayonne is the telephony server of the GNU project. It offers a script-driven threaded multi-line state event telephony service on GNU/Linux, xBSD, and Microsoft Windows for building voice response systems, and uses telephony plugins for runtime driver configuration. It also features "TGI" for making Perl applications "telephony aware". It may be used to build telephony-based system administration, home automation, automated attendant, v-commerce, and voice messaging systems.
Web Calendar is a powerful group calendaring and scheduling system. It is a Web based application that makes it easy to publish and manage calendar events on the internet. It includes an impressive set of features, including an easy to use interface, rich functionality, and sophisticated scheduling. It is a CGI application. It runs under your Web server, so to use it, all you need is a browser. There is no proprietary software that needs to be installed on the client side. Web Calendar runs under Unix and Windows.
oXygen is an XML editor that supports any XML document, and works with XML Schemas, DTDs, Relax NG schemas, and NRL Schemas. It has powerful transformation support that allows you to edit XSLT and XSL-FO documents and to obtain documents in the desired output format (such as HTML, PS, or PDF) with just one click. It also includes a complete Subversion client, support for flattening XML Schemata, an XML Schema instance generator, integration with the X-Hive/DB, MarkLogic and TigerLogic XML databases, editing actions on the diagram, and a rename refactoring action.
The Alamin GSM SMS Gateway is a group of daemons that allows you to send/receive SMS messages from any GSM device that supports AT+ commands (GSM modems or GSM mobile phones) or supported by Gnokii. A client program allows you to send messages from any IP client. An SMTP interface is provided to allow MTAs to send SMS directly to the GSM network. IMP (Incoming Message Processor) modules allows you to extend functionality to implement banking, network administration, bd querys, etc. from a GSM mobile phone.
The Cybercafe Organizer (CybOrg) is a point of sales and administration system for Internet cafes (cyber cafes). It has a Web-based interface and is written in Perl using Template Toolkit and a RDBMS. It uses a client to block workstations, and is intended to be used on a (possibly Linux) server with Win32/Linux clients.It also provides a script to be used as the Active Desktop on Windows clients to display station's status.
SL-POS is a patch that adds significant point of sale and retail management capabilities to SQL-Ledger. Current features include several ways of tracking till cash drawers, online till closing routines, rudimentary portable data terminal integration, POS hardware support (Pole displays, receipt printers, cash drawers), and more. It is commercially supported.