OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
BitRock InstallBuilder allows you to create easy-to-use multiplatform installers for Linux (x86/PPC/s390/x86_64/Itanium), Windows, Mac OS X, FreeBSD, OpenBSD, Solaris (x86/Sparc), IRIX, AIX, and HP-UX applications. The generated application installers have a native look-and-feel and no external dependencies, and can be run in GUI, text, and unattended modes. In addition to self-contained installers, the installation tool is also able to generate standalone RPM packages.
smake is a highly portable 'make' program that makes commands up to date based on rules in Makefiles and on the timestamps of the related files. It implements a complete superset of the features of the classical POSIX/Unix make program. It warns about typical misuse of dynamic macros that prevent portability of makefiles. Its automake features allow you to run scripts to automatically create rules for unknown platforms.
AntFlow builds upon Apache Ant to provide a new approach to simplifying system automation that uses pipelines of hot folders chained together to perform a given task. Using XML, it associates an automated task such as data transfer, encryption, or XML processing with a directory on the local system. Whenever a file is copied or written into the hot folder, the associated task is executed and the file is moved to the next hot folder in the pipeline for further processing.
The Enhanced File Crypt/eXtended File Stealth System (EFC/XFSS) makes your uploaded files safe on the server so that no one can read them without knowing a few details to decipher the files. It generates different obfuscated names and encrypted files so no one will know what the original format or name was.
CFL (Compressed File Library) is meant for the save-files used by games, and other sorts of data files. Its features include pluggable class factories, easy CFL file creation at runtime, and the ability to have multiple separate CFL objects in memory at the same time. The package also includes a CFL testing tool to make it easier to port the library and to create additional plug-in compressors, preprocessors, and ciphers. It also includes a makecfl utility, which makes it easy to create ini files.