SysAid is a dynamic and highly intuitive software solution for small to medium-sized organizations. It provides extensive helpdesk, asset management, monitoring, reports and analysis, knowledgebase, live chat, and IT benchmarking applications in a simple, attractive, and easy-to-use package. The software comes with standardized templates to help you get started right away and fully customizable options to meet your day-to-day IT needs. SysAid manages system vitals by automatically scanning, listing, and monitoring your organization's network (SNMP devices, hardware, software, and change history) and raising early warning alerts (email, SMS).
Helpcore is an enterprise grade help and servicedesk application. It acts as a central information hub for everybody that is involved in the help and service desk process. Managers can see overview and decision making information, system administrators can see the status of their network and software, and users can see the current status of their problems.
Tellu is inventory management software that collects hardware and software information automatically from networked servers and workstations, and stores collected data in MySQL database where data is easily readable using a comprehensive user interface usable by any modern Web browser. Devices (like routers and switches), peripherals (like video projectors and displays), and service providers (like hosting and maintenance) can also be stored in the database using a Web interface called Tellu Skin. Inventory management is only one part of Tellu's capability, Tellu offers the possibility to group together workstations, servers, devices, passwords, file attachments, and others to form a faction. For example, a faction can contain all the stuff that a development team needs in their development environment.
SimMon is a cross platform monitoring tool which runs on almost any OS that supports the Java Virtual Machine 1.4+. Monitoring is done through the execution of existing monitoring scripts (Perl/VBS) or existing shell commands. Currently monitoring scripts are available for Solaris, Linux, Mac OS X, and Windows based systems. Network devices can be monitored via the integrated SNMPv1 scheduler.