OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
oXygen is an XML editor that supports any XML document, and works with XML Schemas, DTDs, Relax NG schemas, and NRL Schemas. It has powerful transformation support that allows you to edit XSLT and XSL-FO documents and to obtain documents in the desired output format (such as HTML, PS, or PDF) with just one click. It also includes a complete Subversion client, support for flattening XML Schemata, an XML Schema instance generator, integration with the X-Hive/DB, MarkLogic and TigerLogic XML databases, editing actions on the diagram, and a rename refactoring action.
Syntext Serna is a highly customizable, multi-platform, pure XSL-driven WYSIWYG XML content editor. It looks and works like a conventional word processor, yet it gives you much more flexibility to alter or reuse content while keeping its integrity intact. It lets you collaborate on compound documents that contain embedded data from various sources. Content is viewed as an integrated whole that is intuitively transparent to authors.
PDFreactor is a formatting processor to convert HTML and XML to PDF. It uses Cascading Style Sheets (CSS) to define page layout and styles. It allows you to dynamically generate PDF documents such as invoices, delivery notes, shipping documents, or print versions of Web content on-the-fly. Vector graphics (SVG), barcodes, MathML, XSLT, and CMYK colors are supported. All common J2EE application servers are supported. Complete .NET, PHP, Perl, Python, and Ruby APIs are included. Direct integration into automatic build processes using Apache Ant is also possible.
XSD is a W3C XML Schema to C++ translator. Provided with an XML instance specification (XML Schema), it generates C++ classes that represent the given vocabulary as well as parsing and serialization code. You can then access the data stored in XML using types and functions that semantically correspond to your application domain rather than dealing with elements, attributes, and text in a direct representation of XML such as DOM or SAX. XSD features support for in-memory and stream-oriented processing models, comprehensive XML Schema feature coverage, easy integration, and more.
MIB Smithy is an application for SNMP and COPS developers, MIB and PIB designers, and Internet-draft authors. It provides a GUI-based environment for designing, editing, and compiling MIB and PIB modules according to the SMIv1, SMIv2, and COPS-PR-SPPI standards. It accelerates the development process by providing an easy-to-use GUI-based environment for developing the specifications without the syntax and formatting concerns of editing the modules by hand. It includes a number of built-in basic SNMP management tools, XML support, and (with MIB Smithy Professional) support for custom compiler output formats.
edit-on Pro is a cross-platform, in-browser, WYSIWYG editor Java applet which enables XHTML content authoring with XML markup. The editor is compact, powerful and requires no special libraries or client plugins. It includes CSS support, table editing, a spelling checker, multi-language support, and features an API that allows full customisation and seamless integration into Web-based applications. It perfectly complements content management systems, e-learning, knowledge management systems, and CRM. A free trial version is available for download and includes complete developer samples and a comprehensive integration manual.