OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
MUSCLE (Multi User Server Client Linking Environment) is an N-way messaging server and networking API. It includes client-side networking APIs for various languages, including C, C++, C#, Delphi, Java, and Python. MUSCLE lets programs communicate over a network via streams of serialized Message objects. The included server program ("muscled") lets its clients message each other and store information in its server-side hierarchical database. The database supports flexible queries via hierarchical wildcarding, and "live" updates via a subscription mechanism.
Ice is a modern alternative to object middleware such as CORBA or COM/DCOM/COM+. It is easy to learn, yet provides a powerful network infrastructure for demanding technical applications. It features an object-oriented specification language, easy to use C++ and Java mappings, a highly efficient protocol (including protocol compression), asynchronous method invocation and dispatch, dynamic transport plug-ins, TCP/IP and UDP/IP support, SSL-based security, a firewall solution, and much more.
Babeldoc is a framework and set of applications to process documents for business-to-business and other Internet/integration applications. It is primarily intended for text documents, especially XML, but supports a wide range of operations and data types. It has a sophisticated journaling system that supports replaying and reprocessing. Babeldoc is pipeline based and supports numerous ways to combine the pipeline stages in a dynamically reconfigurable fashion. It has a GUI and a Web-based console for document processing and monitoring, and comes with tools for the tranformation of flatfile data to XML, archival, and cryptography. Additionally it is able to scan various data sources based on sophisticated constraints.
Jitterbit is an integration tool for designing, configuring, testing, and deploying integration solutions. It supports many document types and most standards-based protocols, including XML, Web Services, popular databases, text files, FTP, HTTP, and others. The integration server runs on both Windows and Linux and is configured using a Java-based user interface that is designed to make integration quick, easy, and intuitive to complete. With the UI, users can define their integration operations from start to finish: adding source and target systems, using drag-and-drop mapping to transform data, setting schedules, creating success/failure events, and tracking all of their deployed integration operations.
Cameleon a Framework for developing reliable database applications in a technology independent and predominantly editorial way. User interfaces may be easily exchanged from Swing to HTML and vice versa, and databases may be exchanged in the same manner. The Swing variant framework is established. The HTML user interface is under construction but can be reviewed on the project Webpage ("Test sample application"). Cameleon's target users are programmers who manage midrange data volumes (from thousands to millions of database records) and who prefer simplicity and availability rather than animation. Business features such as security management and parameter administration are supported in the framework. The framework allows web developement without any knowledge of JSP, HTML, Servlets etc. Data input elements (and groups of them) may be used in Java Server Pages.