123 Live Help is a Web-based support software for businesses. It shows visitors to your Web site that a live agent is just a click away and enables operators to chat in real time with them. There are text and video chat options. It is secure, fast, flexible, customizable, and cost-effective. There is a full-featured administrative panel for operators and administrators, allowing them to automatically detect customers' details, track their footprints, transfer chats, follow the visitor's Web browsing, check spelling, get canned messages, and more. Administrators also can monitor all chat sessions and get statistics on the traffic sources of visitors and performance of operators.
123 Web Messenger can add a Facebook-like messenger bar to the bottom of the browser window of a visitor to your Web site, keeping your visitors active and connected. It offers both Web-based IM and an optional desktop IM application. 123 Web Messenger supports text and video chat options. The Web-based IM includes an invitation button in the user list page to initiate a one-to-one private chat.
Ace Operator enables live click to chat service between company representatives and customers from the company Web site. It allows customers to contact live agents at the click of a button, engage in interactive chat-based conversation, and exchange information using multimedia content. It is an application for support and any kind of customer services over the Web.
Akeni Instant Messaging Server Pro is a client/server instant messaging platform that allows companies to host their own secured private IM system. The client has an user interface similar to AIM, ICQ, or MSN Messenger. It supports all the standard IM features such as chat, group conference, presence management, file transfer, offline messages, and emergency alert/notification. Extra features include contact management and optional tabbed chat sessions. The server has advanced administration tools for managing user accounts, client-side logging capabilities, and peer-to-peer file transfers. It can be set up on a private network without connecting to the Internet, and can easily be set up for use inside and outside of the company firewall.
Akeni Messenger Jabber Edition is a cross-platform client for Jabber compliant servers. It features an XML-based messaging protocol, private chatting, conference mode, broadcast messages to groups of people, message log, a typing indicator, a full-featured rich-text editor, emoticons, and powerful online presence management.
Akeni LAN messenger is a cross-platform instant messenger client. It is a P2P program that works on your LAN without the need of an Internet connection or a dedicated server. The client has an user interface similar to AIM, ICQ, or MSN Messenger. It supports all the standard IM features such as chat, group conference, presence management, file transfer, and emergency alert/notification. Extra features include contact management and optional tabbed chat sessions.
Akeni Secure Messaging server is a secured client/server instant message solution for business. It supports standard messaging features such as chat, conference (group chat), notification, and file transfer, and a rich client. The Expert Edition also offers advanced enterprise IM features such as 128-bit encryption and server side message logging. Messages can be logged into a full searchable database or flat files for auditing purposes. The system also offers enterprise manageability through the use of shared folders and role-based user access rights.
Akeni Web Chat is an IM system designed for universal accessibility and ease of deployment. With its browser-based client, there is no need to install any client side software. It is also firewall friendly and can be used whenever you have access to a Web browser. The rich client supports chat, notification, and conferencing. It also allows your staff to provide real time sales information and technical support to your customer using a simple Web-based interface.