OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
OpenLMS is a Learning Management System (LMS) made at the Department of Geography, NTNU. The system is a fully functional LMS with support for group collaboration, file sharing, distribution of lectures, and other supporting features. It is a good tool for distributing lecture notes to groups of students, and for faciliating collaboration for groups of students and teachers.
PACT is a LAMP-based application to manage connections and circuits for business partners, affiliates, and branch offices. The system tracks telecommunications circuits so that a company keeps track of which circuit is used for what purpose. The system also allows you to do cost comparison with average industry cost for a specific circuit type. This is to ensure you are not paying your service providers more than others. The system provides many graphical reports to analyze circuit types, cost comparison, partners, and so on.
Simple Groupware is a complete enterprise application offering email, calendaring, contacts, tasks, document management, synchronization with cell phones and Outlook, full-text search, and much more. Simple Groupware combines standards like RSS, iCalendar, vCard, IMAP, POP3, SMTP, CIFS, CSV, WebDAV, LDAP, and SyncML under one platform. Unlike other groupware software, Simple Groupware contains the programming language sgsML to enable the quick customization and creation of powerful Web applications.