KeyOS is an integrated IT management platform compliant with the principles behind ISO 20000. Easily expandable through a plugins system, it provides a wide set of management consoles and dashboards, and interoperability with other tools used by system administrators. It provides a Windows and Linux agent to provide inventory and monitoring of hardware assets, a Centreon-Nagios connector, monitoring for anti-virus and backup programs, remote assistance, a help-desk and ticketing system with request routing, escalation, and SLA management, VoIP integration, automated translation, time-sheets, and intervention reports, and more.
ProcessMaker is workflow and business process management software that allows small to medium-sized organizations to automate document intensive, approval-based processes across various systems including finance, HR, and operations. An entirely Web-based, AJAX-enabled application built on the popular open source WAMP/LAMP stacks, it includes tools to design forms, create documents, assign roles and users, create routing rules, and send alerts. A full service-orientated architecture (SOA) and Web Services interface allows the software to directly connect with popular business intelligence, content management, and enterprise resource planning systems.