OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
PHFTP (PHP HTTP FTP) is a simple and fast Web FTP application. You can upload, download and administer files on FTP servers without a local FTP client, even if you are behind firewalls and proxies. The only thing you need is a Web browser HTTP(S) connection. If you can browse the Internet at your workplace, you can now also establish a FTP connection to any FTP server your PHFTP installation server can connect to.
Lightning Fast CMS (LFC) is a content management system that is easy to use, easy to customize, and fast. It provides easy mass upload of images and files, variable templates for displaying content, variable portlets, a flexible workflow engine, a role based permission system, multilingual content, and much more. Developers can easily plug in their own applications with templates, content types, and portlets, and provide their own themes.