OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
documentr is a Web-based tool for editing and presenting software documentation. It allows you to easily maintain documentation for multiple products and product branches. Edits can easily be copied between branches, with merge conflicts being handled gracefully. It uses Markdown as its markup language, along with some extensions, and has a role-based permission system.
MiniMagAsm is minimalistic, but powerful and flexible content management system (CMS). It is a rewrite of MiniMag in assembly language (FASM). As expected, it is a very small and very fast Web application. It has a flexible architecture and is highly customizable by the user without the need for the code to be changed and recompiled. The system uses .txt files to store articles, formatted with a lightweight markup language which is very similar to Markdown. MiniMagAsm is portable CGI application which runs on Windows or Linux Web hosting.