OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Guacamole is an HTML5 Web application that provides access to desktop environments using remote desktop protocols such as VNC or RDP. A centralized server acts as a tunnel and proxy, allowing access to multiple desktops through a Web browser. No plugins are needed. The client requires nothing more than a Web browser supporting HTML5 and AJAX.
ProjectForge is a Web-based solution for project management including time sheet booking, Gantt charts, financial administration and controlling, issue management, and managing work-break-down structures. First-party and third-party plugins are supported. Ready-to-run packages of the ProjectForge server are available for Windows, Mac OS X, and all Java6-capable platforms (database and Web server are included). ProjectForge is also available as a web-archive file (war) for usage within your own Web server and for your own database installation.
documentr is a Web-based tool for editing and presenting software documentation. It allows you to easily maintain documentation for multiple products and product branches. Edits can easily be copied between branches, with merge conflicts being handled gracefully. It uses Markdown as its markup language, along with some extensions, and has a role-based permission system.
Collax Business Server is an all-in-one Linux server for small- and medium-sized businesses. It delivers all the important network services within a heterogeneous business environment for communication, infrastructure, compliance, groupware, and storage, all in a reliable and secure way which is easy to manage. It also provides essential security functions such as firewalling and virus and spam filtering, to protect against hacker attacks, viruses, and unsolicited email messages.
Crabgrass is social networking, group collaboration, and network organizing Web application. It consists of a solid suite of group collaboration tools such as private wikis, task lists, a file repository, and decision making tools. Work is currently being done on a large user interface overhaul, better social networking tools, blogs, and event calendars, as well as better support for collaboration and decision making among independent groups.