OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Drivel is a GNOME client for working with online journals, also known as weblogs or simply blogs. It retains a simple and elegant design while providing many powerful features, including support for LiveJournal, Blogger, MovableType, Advogato, and Atom journals. (Systems based off these are also supported, including WordPress and Drupal.)
libextractor is a library used to extract meta-data from files of arbitrary type. It is designed to use helper-libraries to perform the actual extraction, and to be trivially extendable by linking against external extractors for additional file types. The goal is to provide developers of file-sharing networks, file managers, and WWW-indexing bots with a universal library to obtain meta-data about files. It includes a shell-command and bindings for Java (JNI) and Python.
X-Unikey is a tool that lets you type Vietnamese in an X Window environment. It has been tested with many popular programs such as OpenOffice, emacs, vim, QT, and GTK applications. It has all the features of Unikey, the Windows version, except that its GUI is simplified. All options are set through configuration file or keyboard shortcuts.
aria2 is a utility for downloading files. The supported protocols are HTTP(S), FTP, BitTorrent, and Metalink. It has a powerful segmented downloading ability, downloading a file from multiple sources and multiple protocols and utilizing your download bandwidth to the maximum. It supports downloading a file from HTTP(S)/FTP and BitTorrent at the same time, while the data downloaded from HTTP(S)/FTP is uploaded to the BitTorrent swarm. Using Metalink's chunk checksums, aria2 automatically validates chunks of data while downloading a file like BitTorrent.
vmm is an easy-to-use and configurable commandline tool for administrators and postmasters, used to manage domains, alias-domains, accounts, and relocated mail users. It allows fast and easy management of mail servers. It's designed for installations using Dovecot and Postfix with a PostgreSQL backend.