Yalst ("yet another live support tool") is a powerful chatting tool that integrates easily with any Web site. The highlights are visitor and operator initiated chats, audio and video chats, visitor monitoring and tracking with alarm functionality, form monitoring, file transfers in both directions during chats, plugin-free co-browsing, marketing tools (push banners, URLs, messages, and customized surveys), ad-tracking of campaigns, conversion tracking, departments, a FAQ database, a customized contact form (if chat is offline), chat between operators, and an application programming interface for deep Web site integration.
IT Works is an IT asset management native iPhone application. It lets you store and manage detailed information about computers, devices, and users, using AES-128 encryption from the system-provided frameworks for storing sensitive data such as passwords. A Master Password is set up on first run that both protects access to your information and encrypts your data. When you want to add new information, or edit/delete existing records you must 'unlock' the Application using the Master Password, which will also let you view your passwords in clear text.