Generic JTAPI, JAIN JCC, and JAIN Jcat is a framework to allow for the rapid development of Java telephony specification implementations. It does this by reducing the "service provider" coding requirements by an order of magnitude and by providing common services. Also included are sample service providers, including layered providers that can be combined with others to support multiplexing, JAIN JCC support, JAIN Jcat (preliminary), and and remote access.
YaaCs (Yet Another Advanced Cati system) is written in Tcl/Tk to manage and realize computer assisted telephone interviewing (CATI) and telemarketing. It make easy monitoring survey progress (giving several information), and it allows the management of the the survey with several administration tools. It simplifies the interviewer's work reading all contact's data from an easy and functional GUI. It can send faxes via hylaFAX and save all contact's data in a PostgreSQL database.
Speex is a patent-free compression format designed especially for speech. It is specialized for voice communications at low bit-rates in the 2-45 kbps range. Possible applications include Voice over IP (VoIP), Internet audio streaming, audio books, and archiving of speech data (e.g. voice mail).
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
oRTP is a library implementing the Real-time Transport Protocol (RFC3550), written in C. It is easy to use and provides a packet scheduler for sending and receiving packets on time, adaptive jitter compensation, automatic sending of RTCP compound packets, and the RTCP parser API. It works with IPv6.