GnuDialer is a predictive dialer for contact centers. GnuDialer currently supports inbound, outbound, open/closer, and auto campaigns. It has a multi-process object oriented design and uses the Asterisk PBX. Gnudialer is separate from any agent interface or CRM, but does include a capable (Java-based) CRM application that uses Firefox, Internet Explorer, and Mozilla.
Gemeinschaft is a PBX based on Asterisk, MySQL, Apache, and PHP, and designed for high availability and clustering. It provides automatic provisioning for mass deployment, and can handle over 10,000 users. Administration is done via shell scripts or a Web GUI. Hot-desking and mobility are supported. German voice prompts are included. There is a standards-compliant Web GUI with internationalization (and German and English translations). Outbound and inbound routing with full PCRE support is included.
RAT is an RTP audio conferencing and streaming application that allows users to particpate in point-to-point and multi-point audio conferences over the Internet. Developing features include multiple sampling rates, mono/stereo, loss concealment, and IPv4/IPv6 support, and both versions feature encryption and run on a range of platforms.
IHU is a Voice over IP (VoIP) application that creates an audio stream between two computers easily and with the minimal network traffic. It works without an intervening server, can use either UDP or TCP for transport, can encrypt the data stream, and can work without a GUI. It uses the Speex codec to help reduce bandwidth consumption. It supports ALSA and JACK for audio service.