OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
The Mobile Device Information project is a Java Swing application that provides desktop interface access to the WURFL (Wireless Universal Resource FiLe). The WURFL contains information about the capabilities of a huge number of wireless devices. The Mobile Device Information project allows users to search for individual devices, or devices that meet certain criteria, e.g. "Which Nokia phones are MIDP-2.0 enabled and support at least 65536 colours?"
Kablink Teaming (formerly ICEcore) is a collaboration platform that includes everything an enterprise needs to handle team coordination. It provides teams with real-time communication using IM, conferencing, and application sharing, as well as document sharing and content management features that allow organizations to create project teams and share content amongst team participants. Users can create a wiki or blog for a particular project and have it available to anyone in the company. It also features searching, a Web form builder, version and author history, and more. It includes a workflow engine that allows custom business processes to be implemented.