MyConnection Server is broadband testing software which measures connections for bandwidth speeds and connection quality for time critical applications such as VoIP, Video conferencing, and IPTV. It helps organizations assess networks for deployment of new/additional services and identify and resolve last mile customer connectivity problems with little need for the customer to assist in the resolution process. A network route testing component details the path of the connections and where packet loss and latency occur, including discovery of multiple routes to a destination. Remote Test Agents enable technical staff to customize and interactively manage the bandwidth testing process and perform extended quality testing over hours or days to address and resolve intermittent problems as required. Satellite Servers establish additional connection testing points at the application edge to accurately test actual application network paths.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
SipUnit provides a class library that allows software developers to create automated unit tests for SIP applications. Session Initiation Protocol (SIP) is widely used for providing telephone services over the Internet. SipUnit extends the JUnit framework to incorporate SIP-specific assertions, and it provides a high-level API for performing the SIP operations needed to interact with or invoke a test target. A test program using the SipUnit API is written in Java and acts as a network element that sends/receives SIP requests and responses.
Sofia-SIP is a SIP user agent library, compliant with the IETF RFC3261 specification. It can be used as a building block for SIP client software for uses such as VoIP, IM, and many other real-time and person-to-person communication services. The primary target platform is GNU/Linux. Sofia-SIP is based on a SIP stack developed at the Nokia Research Center.
MCS MyVoIP very accurately measures the quality and performance of Internet connections for Voice over IP (VoIP) usage by simulating UDP voice data traffic between a server and browser clients. Connections are tested for jitter and packet loss and rated for the supported level of sound quality. The VoIP test can be set to various codecs or customized by packet size, packet rate, and test length. The test can further be combined with a bandwidth speed test or network route diagnostics for more in-depth connection analysis.
sYnergy is a Web-based groupware and communication solution for use with an intranet. It includes email mailboxes, a fax viewer and sending function, contact lists, an appointment and task management function, a picture database, and a function for listening to voice messages. The extensive user management enables administrators to assign various permissions to each user and to exchange data e.g. contacts, appointments, or tasks. It also offers a function to import existing data.
Jiplet Container (Java SIP Servlet) is a servlet-like development and runtime environment for SIP applications. The SIP protocol is widely used for voice services over IP networks. This product enables developers to create server-side SIP applications using a component-based model similar to that envisioned by the J2EE architecture. The Jiplet container runs as a standalone server as well as a JBOSS service.