GNU SIP Witch is a secure peer-to-peer VoIP server. Calls can be made even behind NAT firewalls, and without requiring service providers. SIP Witch can be used on the desktop to create bottom-up secure calling networks and as a free software alternative to Skype. It can also be used as a stand-alone SIP-based office telephone server, or to create secure VoIP networks for an existing IP-PBX such as Asterisk, FreeSWITCH, or Yate.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
ScopServ-VoIP is a Web-based management interface (GUI) for the Asterisk system which can be accessed by any XHTML 1.0+ browser. It supports a lot of features like: multiple languages, multiple users, reporting tools, personal IVR, and an end user UI. It is available in SOHO, SMB, Professional, and ITSP editions.
Wammu is a mobile phone manager that uses Gammu as its backend. It works with any phone that Gammu supports, including many models from Nokia, Siemens, and Alcatel. It has complete support (read, edit, delete, copy) for contacts, todo, and calendar. It can read, save, and send SMS. It includes an SMS composer for multi-part SMS messages, and it can display SMS messages that include pictures. Currently, only text and predefined bitmaps or sounds can be edited in the SMS composer. It can export messages to an IMAP4 server (or other email storage).
Kablink Teaming (formerly ICEcore) is a collaboration platform that includes everything an enterprise needs to handle team coordination. It provides teams with real-time communication using IM, conferencing, and application sharing, as well as document sharing and content management features that allow organizations to create project teams and share content amongst team participants. Users can create a wiki or blog for a particular project and have it available to anyone in the company. It also features searching, a Web form builder, version and author history, and more. It includes a workflow engine that allows custom business processes to be implemented.
sYnergy is a Web-based groupware and communication solution for use with an intranet. It includes email mailboxes, a fax viewer and sending function, contact lists, an appointment and task management function, a picture database, and a function for listening to voice messages. The extensive user management enables administrators to assign various permissions to each user and to exchange data e.g. contacts, appointments, or tasks. It also offers a function to import existing data.
TigerCube is an operating system that offers an all-in-one communications platform (including an advanced phone system and email), network security (with a firewall, content filtering, and virtual private networking), file sharing, and a fully integrated backup solution under a single, unified environment. TigerCube is free to use for up to 5 users.
YaaCs (Yet Another Advanced Cati system) is written in Tcl/Tk to manage and realize computer assisted telephone interviewing (CATI) and telemarketing. It make easy monitoring survey progress (giving several information), and it allows the management of the the survey with several administration tools. It simplifies the interviewer's work reading all contact's data from an easy and functional GUI. It can send faxes via hylaFAX and save all contact's data in a PostgreSQL database.