Yate is a next-generation telephony engine. While currently focused on Voice over Internet Protocol (VoIP) and PSTN, its power lies in its ability to be easily extended. It supports SIP, H.323, IAX, MGCP, Jingle, Jabber, E1, T1, analogic, robbed bit, ISDN PRI, BRI, and SS7. YateClient is an Instant Messenger and Voice application for Jabber/Jingle IM, SIP, H.323, and IAX VoIP protocols.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Linphone is an audio and video Internet phone with GTK+ and console interfaces. It uses the SIP protocol, and is compatible with most SIP clients and gateways. It can use various audio and video codecs such as Speex, GSM, G711, G722, ilbc, amr, Theora, H263-1998, MPEG4, H264, VP8, and snow.
Gammu (formerly known as MyGnokii2) is a cellular manager for various mobile phones/modems. It supports a wide variety of Nokia, Symbian, and AT devices (Siemens, Alcatel, Falcom, WaveCom, IPAQ, Samsung, SE, and others) over cables, infrared, or BlueTooth. It contains libraries with functions for ringtones, phonebook, SMS, logos, WAP, date/time, alarm, calls, and more (used by external applications like Wammu). It also includes a command line utility that can make many things (including backups) and an SMS gateway with full MySQL and PostgreSQL support from the PHP interface.
The GNU Gatekeeper is a free H.323 gatekeeper based on the OpenH323 project. You can use it to manage a Voice-over-IP network and let endpoints (e.g., Netmeeting) communicate through symbolic names. It also has an external interface for billing and other applications. It runs on a number of Unix versions (including Linux and Solaris) and Windows.
Kamailio (formerly OpenSER) is a high-performance SIP (RFC3261) server with a flexible architecture and many extensions. The server implements proxy, registrar, redirect, and location SIP/VoIP services. It has support for UDP, TCP, TLS, and SCTP transport layers, DNSsec, ENUM, AAA via database, RADIUS, DIAMETER, gateways to SMS and XMPP, least cost routing, load balancing, NAT traversal, and call processing language. Kamailio implements SIMPLE presence and instant messaging extensions, and includes an embedded XCAP server and MSRP relay. It can be also used as a routing SIP sever for WebRTC via WebSocket.
Skype uses P2P (peer-to-peer) technology to provide voice- and video-based communication with other Internet users. The technology is extremely advanced, but easy to use. It features excellent sound quality, end-to-end encryption, and automatic negotiation of firewalls or routers. Among major features are SkypeOut and SkypeIn, adding the possibility to make low-cost calls to land line phones and having a fixed number to be able to receive calls from land line phones.
SCMxx is a console program that allows you to exchange certain types of data with mobile phones made by Siemens. Some of the data types that can be exchanged are logos, ring tones, vCalendars, vCards, phonebook entries, and SMS messages. It works with the following phones: S25, C35i, M35i, S35i, ME45, S45, SL45, M50, and probably some others, too. It basically uses the AT command set published by Siemens (with some other additional resources).
SER or SIP Express Router is a very fast and flexible SIP (RFC3261) server. It can handle thousands of calls per second on low-budget hadware. A C shell-like scripting language provides full control over the server's behavior. Its modular architecture allows only required functionality to be loaded. The following modules are available: accounting, digest authentication, CPL scripts, ENUM support, instant messaging, MySQL support, PostgreSQL support, a presence agent, Radius authentication and accounting, Diameter authentication, record routing, an SMS gateway, a Jabber gateway, NAT traversal support transaction module, a registrar, and user location.