GLPI (Gestion Libre de Parc Informatique) is an information resource manager with an administration interface. You can use it to build a database with an inventory for your company (computers, software, printers, etc.). It has functions to make the daily life of the administrators easier, including a job/request tracking system with mail notification and methods to build a database with basic information about your network topology. It provides a precise inventory of all the technical resources (all their characteristics are stored in a database) and management and history of the maintenance actions and the bound procedures. It is dynamic and is directly connected to the users, who can post requests to the technicians.
Req is a tracking system. People with problems or questions send requests via email to a group responsible for dealing with those issues. Those requests are assigned numbers that can be tracked and managed in various ways. The group handling the requests needs to have access to a UNIX computer or network.
NetXMS is a network monitoring and management system with a modular architecture. It can be used for monitoring an entire IT infrastructure, starting with SNMP-capable hardware (like switches and routers) and ending with applications on servers. The system has a three-tier architecture; the information is collected by monitoring agents (either its own agents or SNMP agents) and delivered to the monitoring server for processing and storing, where it can be accessed by using the management console. It features centralized configuration and centralized agent upgrades.
Mrsh is a tool that uses pipes to allow a system administrator to issue a command on many systems at the same time. The user can select any remote shell command they wish. This tool was designed out of necessity. Mrsh is known to compile flawlessly under RedHat Linux, and Solaris 2.5 and 2.6.
SAC performs login accounting, just like the ac program but with total, per day, per user and per tty. It also performs average usage, hourly profiling, login listing, login clipping and raw wtmp reporting as well as tons of other options. SAC supports Tacacs 3.x/4.x and most Radius accounting files.
P-Synch is a commercial password management toolkit which provides automated password synchronization, password strength enforcement, password self-reset by authenticated users, and streamlined password reset by helpdesk. P-Synch is available for both internal use as well as for Internet-based deployments in B2B and B2C applications.