GLPI (Gestion Libre de Parc Informatique) is an information resource manager with an administration interface. You can use it to build a database with an inventory for your company (computers, software, printers, etc.). It has functions to make the daily life of the administrators easier, including a job/request tracking system with mail notification and methods to build a database with basic information about your network topology. It provides a precise inventory of all the technical resources (all their characteristics are stored in a database) and management and history of the maintenance actions and the bound procedures. It is dynamic and is directly connected to the users, who can post requests to the technicians.
Google Sitemap Generator is a tool installed on your Web server to generate sitemaps automatically. Unlike many other third-party sitemap generation tools, Google Sitemap Generator takes a different approach: it will monitor your Web server traffic and detect updates to your Web site automatically.
ITWorks Basic is an IT asset management native iPhone application. It lets you store and manage detailed information about computers, devices, and users, using AES-128 encryption. A Master Password is set up on first run that both protects access to your information and encrypts your data. When you want to add new information, or edit/delete existing records you must 'unlock' the Application using the Master Password, which will also let you view your passwords in clear text. A Regular version adds the ability to export your data via e-mail to an XLS document.
RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
KeyOS is an integrated IT management platform compliant with the principles behind ISO 20000. Easily expandable through a plugins system, it provides a wide set of management consoles and dashboards, and interoperability with other tools used by system administrators. It provides a Windows and Linux agent to provide inventory and monitoring of hardware assets, a Centreon-Nagios connector, monitoring for anti-virus and backup programs, remote assistance, a help-desk and ticketing system with request routing, escalation, and SLA management, VoIP integration, automated translation, time-sheets, and intervention reports, and more.
openQRM is a data-center management and cloud computing platform. Its fully pluggable architecture focuses on automatic, rapid, and appliance-based deployment, monitoring, high-availability, cloud computing, and especially on supporting multiple virtualization technologies. openQRM is a single-management console for a complete IT infrastructure and provides a well-defined API which can be used to integrate third-party tools as additional plugins.
SysAid is a dynamic and highly intuitive software solution for small to medium-sized organizations. It provides extensive helpdesk, asset management, monitoring, reports and analysis, knowledgebase, live chat, and IT benchmarking applications in a simple, attractive, and easy-to-use package. The software comes with standardized templates to help you get started right away and fully customizable options to meet your day-to-day IT needs. SysAid manages system vitals by automatically scanning, listing, and monitoring your organization's network (SNMP devices, hardware, software, and change history) and raising early warning alerts (email, SMS).
Network Management Tool makes it possible to quickly find vital information about any of your network devices such as serial numbers and support contact information. A log is kept for each device so that you can enter service information. An automatic export feature that will create a spreadsheet or database-ready file is also provided. Each list is easily edited with a Web interface.