@1 Helpdesk XP Perl is a very powerful Web-based helpdesk system. It supports file attachments, hidden remarks, priority marking, etc. Unlike other similar products, this script does not use the conventional "assign/completed" method to close past tickets. Instead, it uses an intelligent method to sort/rank inquiry tickets. You can even tell whether your replies have been read by the visitors.
The Advanced Bash Scripting Guide is both a reference and a tutorial on shell scripting. This comprehensive book, the equivalent of 1,000+ print pages, covers almost every aspect of shell scripting. It contains 382 profusely commented illustrative examples, a number of tables, and a cross-linked index/glossary. Not just a shell scripting tutorial, this book also provides an introduction to basic programming techniques, such as sorting and recursion. Included scripts are the Game of Life, a Perquackey variant, a Morse code trainer, and an implementation of the Gronsfeld Cipher. This book is suited for both individual study and classroom use. It covers Bash, up to and including version 4.2. Note that users of miniaturized single-board computers running Linux, such as the Raspberry Pi and the Beagle Bone, would find this Guide useful for learning and running Bash scripts to explore and expand the capabilities of these small, but powerful machines.
Email Security through Procmail (the Procmail Sanitizer) provides methods to sanitize email, removing obvious exploit attempts and disabling the channels through which exploits are delivered. Facilities for detecting and blocking Trojan Horse exploits and worms are also provided.
MFilter is a replacement for maildrop/procmail and fetchmail/getmail. It is an email retriever that supports Maildir or command delivery and processing. Its secondary goal is to facilitate the life of the network administrator by centralizing the downloading, filtering, and classification of mail in a simple and flexible way. Some of its features include XML file based configuration and logging of each action taken.
Virus Update Server (vsuserver) helps you maintain an updated mirror of the antivirus updates from the McAfee/Network Associates servers without having to download the entire list of updates every time a new antivirus update is available. It mirrors all the files needed for serveral OSes, and it also includes a FAQ on how to configure clients to update for their version of the product.
NeedSecure is program that makes it possible for system administrators and Web masters to protect member areas with passwords. It supports allowing and denying access to any protected directory for all members or for every member individually, recursive password protection, three levels of administration, extended member profiles with additional fields, limited and unlimited member accounts, language files and email templates that can be edited from an admin panel, optional activation codes, UTF-8 encoding support, statistics, and more.