superseriousstats is a small and efficient program for creating a Web page with statistics from various types of IRC logs. It keeps track of its parse history and only processes new activity before storing any accumulated data in a SQLite or MySQL database. It is suitable for high volume IRC channels and large log archives, and is relatively easy to integrate with IRC services (e.g. bots) that interact with the database and provide last seen information and many other statistics directly in your channel.
Yalst ("yet another live support tool") is a powerful chatting tool that integrates easily with any Web site. The highlights are visitor and operator initiated chats, audio and video chats, visitor monitoring and tracking with alarm functionality, form monitoring, file transfers in both directions during chats, plugin-free co-browsing, marketing tools (push banners, URLs, messages, and customized surveys), ad-tracking of campaigns, conversion tracking, departments, a FAQ database, a customized contact form (if chat is offline), chat between operators, and an application programming interface for deep Web site integration.