RSS 4 projects tagged "service desk"

Download No website Updated 23 Apr 2012 Web Help Desk

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Pop 114.91
Vit 8.25

The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, LDAP and Active Directory integration, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

No download Website Updated 27 Nov 2010 RT Email Import

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Pop 20.30
Vit 1.00

rt-emailimport is an extension that allows email to be imported from an IMAP mail server directly into Request Tracker, either to treat an email in your mailbox as if it had been sent to RT (complete with autoresponse) or to import one or more messages from a conversation directly into the history of an existing ticket.

No download Website Updated 30 Nov 2010 RT Flag Updated

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Pop 13.30
Vit 1.00

rt-flagupdated is an extension that makes any tickets that are unread or have been updated get flagged in ticket listings. Unread tickets are marked with a "*" at the start of the subject line, and tickets with new comments since the last time they were read are marked with "UPDATED" at the start of the subject line.

Download No website Updated 15 Feb 2011 RepairsLab

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Pop 46.38
Vit 1.00

The RepairsLab system allows you to manage the entry and exit of equipment repair in a small workshop for repairs or service center. The application allows the printing of a "Repairs sheet" for each device and manages the state of repair. Inside the Repairs ticket, you can enter the features of the delivered and the state of repair. The system provides management of different master data for definition of states of repair, customers, types of equipment, trademarks, and models. You can print a paper "Repairs sheet" in duplicate to store paper and as a delivery receipt for the customer.

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Dwarrendelf

A fairy tale RPG game for the Game Boy Advance.

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FísicaLab

An educational application for solving physics problems.