ActivDesk adds a powerful and feature rich help desk system to your Web site. It was created to streamline customer communications and support with a ticketing system. It was created to be user friendly in every aspect. It is highly customizable to be completely re-brandable so that it can fit the look and feel of your Web site. It eliminates spam and related problems. It also comes with built-in knowledge base functionality to turn resolved tickets into knowledge base entries, and has many more features.
The acscripts library contains a set of helper scripts that can be used by package configure scripts. This library enables common functions to be used from one central location, rather than being duplicated across packages. This provides simplified system maintenance, because build functions are centralized, and smaller packages, because build functions are no longer in packages.