RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
TestLink is a test management tool and execution tracking system with Web based and SOAP interfaces. It helps streamline the software development process. It enables quality assurance teams to create and manage their test cases and organize them into test plans and execute them. Users can also manage requirements, create reports, and directly work with bug trackers.
The Plandora project is a tool to help the software development process, from the customer requirement phase until the task conclusion. It consequently gathers the history of the project. The Plandora system can be useful for teams that have problems with resource bottle-necks, parallel projects, critical dead lines, necessity for scope documentation of tasks and requirements, and more.