RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
Bugzilla is the leading open-source/free software bug tracking system, with high-profile installations at mozilla.org, GNOME, Red Hat, and NASA, among others. It features a comprehensive set of fields, attachment management, inter-bug dependencies, email notification of changes, a powerful query interface, reporting, and Web, XML, email, and console interfaces. It can be managed entirely using a Web-based UI. The user UI is customizable using templates.
NOC Project is an Operation Support System (OSS) for telecom companies, service providers, and enterprise Network Operation Centers (NOC). Areas covered by NOC include fault management, performance management, service activation/provisioning, knowledge base, multi-VRF address space management (IPAM), multi-vendor configuration management, DNS provisioning, peering management, RPSL and BGP filter generation, and reporting.
expect-lite is an quick and easy command line automation tool. Written in expect, it is designed to directly map an interactive terminal session into an automation script. expect-lite scripts use special character(s) at the beginning of each line to indicate the action. Basic expect-lite scripts can be created by simply cutting and pasting text from a terminal window into a script, and adding '>' '<' characters. No knowledge of expect is required. Expect-lite is targeted at the verification testing environment, and will produce a Pass/Fail result at the end of the script. However, its use is not limited to this environment. It includes a powerful debugger with breakpoints, step/skip, and the ability to copy/paste expect-lite lines right into a running script.
Codestriker is a Web application that supports online code reviews. Traditional document reviews are supported, as well as reviewing diffs generated by an SCM (Source Code Management) system and plain unidiff patches. There are integration points with CVS, Subversion, Clearcase, Perforce, Visual SourceSafe, and Bugzilla. There is a plug-in architecture for supporting other SCMs and issue tracking systems. It minimizes paper work, ensures that issues, comments, and decisions are recorded in a database, and provides a comfortable workspace for actually performing code inspections. An optional highly-configurable metrics subsystem allows you to record code inspection metrics as a part of your process.
AccuRev is a fast, powerful, and easy-to-use Software Configuration Management (SCM) tool with integrated issue tracking based on "Streams" that more efficiently manages complex parallel and global development. Streams are a combination and superset of branches and labels that are first class objects instead of being file-by-file attributes. AccuRev records all merges and patches, so you never have to re-merge the same code. It supports file and directory renaming and merging, follows a client/server model, and is transaction-based. It includes an integrated graphical 3-way diff and merge tool. AccuRev provides an Open API (and SDK) to integrate with any third-party development tool (IBM/Rational ClearQuest, Serena TeamTrack, and more out of the box). It also integrates with Eclipse, the MS SCC API (MS Visual Studio), Sun Java Studio, any diff/merge tool with a command line interface, and more.