Freehelpdesk is feature-rich help desk system designed from the ground up to meet the demands of help desk staff and their users. It is a Web-based system that can accept new calls from your users directly into the system. Calls can be tracked and searched to enable faster response times.
EPESI is a Web application for managing business information. It allows you to store, organize, process, link, and share records between people within a single company or organization. Standard features include a shared calendar, tasks, and address book, an integrated Roundcube e-mail client, an advanced permission system, easy form filling (Click2Fill), record change tracking (Watchdog), and full record history. Its modular design can be easily customized and modified to match your processes and workflow. The EPESI framework allows rapid development of custom modules and extension of the functionality of the basic CRM package into full ERP applications.
OpenEMR is a medical practice management, electronic medical records, prescription writing, and medical billing application. It is a replacement for medical applications such as Medical Manager, Health Pro, and Misys. It features support for EDI billing to clearing houses such as MedAvant and ZirMED using ANSI X12. Major features include electronic billing (includes Medicare), document management, integrated practice management, e-prescribing, prescriptions by printed script, fax, or email, insurance tracking, multilanguage support, easy customization, easy Windows installation, integration with an external general accounting program (SQL-Ledger), and a built-in scheduler. It is multi-facility capable, voice recognition ready (on Windows), and Web based (secure access with SSL certificates).
Splunk is an engine for machine data. Use Splunk to collect, index, and harness the fast moving machine data generated by all your applications, servers, and devices: physical, virtual, and in the cloud. Search and analyze all your real-time and historical data from one place. Splunking your machine data lets you troubleshoot problems and investigate security incidents in minutes, not hours or days. Monitor your end-to-end infrastructure to avoid service degradation or outages. Meet compliance mandates at lower cost. Correlate and analyze complex events spanning multiple systems. Gain new levels of operational visibility and intelligence for IT and the business.
Network Management Tool makes it possible to quickly find vital information about any of your network devices such as serial numbers and support contact information. A log is kept for each device so that you can enter service information. An automatic export feature that will create a spreadsheet or database-ready file is also provided. Each list is easily edited with a Web interface.