OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
LimeSurvey (formerly PHPSurveyor) is a Web application that interacts with MySQL, MSSQL, or Postgres to develop surveys, publish surveys, and collect responses to surveys. Once a survey has been created, data can be inserted into the survey either by a "pretty" public screen which presents each question one at a time, or by a quick and nasty data entry screen. It includes the capacity to generate individualized "tokens", so that invitations can be issued to participants. It also has the capacity to set conditions on whether questions will display (branching), numerous question types, and a basic statistics function.
Pootle is a Web-based translation and translation management tool. It provides a rich set of features for mangaging a translation project. It integrates components of the Translate Toolkit to provide error checkers for translation messages and the ability to download files in a number of formats: PO, XLIFF, CSV. Pootle can also provide compiled PO files for download. You can use it to assign work to translators in your team, and you can define goals to help focus the efforts of your translation. Pootle can run without a Web server or be proxied through your existing Apache server.
Horde Groupware is an enterprise ready browser-based collaboration suite. Users can manage and share calendars, contacts, tasks, and notes with the standards compliant components from the Horde Project. Horde Groupware bundles the separately available applications Kronolith, Turba, Nag, and Mnemo. It can be extended with any of the released Horde applications or the Horde modules that are still in development, like a file manager, a bookmark manager, a forum, or a wiki.
Horde Groupware Webmail Edition is an enterprise ready browser-based communication suite. Users can read, send, and organize email messages and manage and share calendars, contacts, tasks, and notes with the standards compliant components from the Horde Project. It bundles the separately available applications IMP, Ingo, Kronolith, Turba, Nag, and Mnemo. It can be extended with any of the released Horde applications or the Horde modules that are still in development, like a file manager, a bookmark manager, a forum, or a wiki.
TYPOlight is a content management system (CMS) for people who want a professional Internet presence that is easy to maintain. The state-of-the-art structure of the system offers a high security standard and allows you to develop search engine friendly Web sites that are also accessible for people with disabilities. Furthermore, the system can be expanded flexibly and inexpensively. It features easy management of user rights, a Live Update Service, a modern CSS framework, and many already integrated modules (news, calendar, forms, etc.).
Apache OpenMeetings is a multi-language customizable video-conferencing and collaboration system. It supports audio/video and allows you to see the desktop of any participant. It includes a whiteboard, the ability to import a variety of image formats, invitations, a moderation system, backup and language modules, private and public conference rooms, and the ability to record meetings. The project also provides integrations for Asterisk, Jira, Confluence, Moodle, Sakai, and SugarCRM, and connectors for LDAP and ADS.