RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
Hoteldruid is designed to manage weekly or daily rental of house apartments or hotel rooms. It uses a PostgreSQL, MySQL, or SQLite database as a backend. Reservations can be assigned to rooms automatically with user-defined rules. Pages with forms to check availability for Internet sites can be created. It supports multiple users with a privileges system. Documents and invoices can be printed, saved, and emailed.
OpenPSA is a Web application designed specifically to meet the needs of Web agencies and consultants. It aims to be a one-stop solution for the management of typical agency business processes, such as project management and time tracking, invoicing and document management, and group calendars. It also includes CRM features such as sales force automation and direct marketing, and is extendable via the builtin component framework.
Interleave is a Web-enabled business process automation application. It enables you to model your business process like purchasing, project management, and contract management and make it available online. It's meant to replace processes which currently rely on paper, email, or spreadsheets and it has a very good workflow engine. You can create invoices, export to RTF and PDF based on templates, export to MS Excel, interpret incoming email, and publish your data to the Web.
Open-Xchange Server Edition is a multi-tier, small footprint solution that integrates seamlessly into customer’s architectures, enabling smooth start of operation based on services. The Open-Xchange Server Edition supports different Enterprise Linux systems like SUSE Linux Enterprise Server 10, Red Hat Enterprise Linux 5, and Debian Etch. Users are presented with a highly advanced, improved, and intuitive browser based interface that meets all their email, calendaring, tasking, contacts, and document storage requirements. Further integrations like LDAP-support or ADS are possible. It's designed for medium organizations and educational and public administrations that want to have a customizable communication solution.
i-doit is a Web-based IT documentation and CMDB. It documents IT-systems and their changes, defines emergency plans, displays vital information, and helps to ensure a stable and efficient IT operation. All information can be organized (details flexibly adjusted), stored, and maintained in one place. This allows simple Helpdesk, Support, and Planning functions and provides the basis for quality assurance and certification. i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, and helps to control and manage the SLA (Service Level Agreement) or the communication with users. Its interfaces to other ITSM applications (like Nagios, Request Tracker, etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation.
PhpCompta is an accounting application. It is Web based and follows Belgian and French accountancy systems, but can be adapted to others. This application is able to handle the accounting for several small and medium-sized companies, and can create invoices or reports with OASIS or RTF templates. It can also manage analytic accountancy and follow-up of customers and suppliers. A plugin system is provided.
eHour is a Web-based time registration tool for project-based businesses. The primary objective is to keep time tracking as simple as needed while still being very effective at measuring and reporting the amount of time your team spends on a project. eHour is available as a standalone version or a WAR file, which you can deploy in your existing environment. eHour is JVM (Java & Scala) based.
ProcessMaker is workflow and business process management software that allows small to medium-sized organizations to automate document intensive, approval-based processes across various systems including finance, HR, and operations. An entirely Web-based, AJAX-enabled application built on the popular open source WAMP/LAMP stacks, it includes tools to design forms, create documents, assign roles and users, create routing rules, and send alerts. A full service-orientated architecture (SOA) and Web Services interface allows the software to directly connect with popular business intelligence, content management, and enterprise resource planning systems.