Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
TUTOS (The Ultimate Team Organization Software) is a groupware, ERP (Enterprise Resource Planing), CRM (Customer Relationship Management), and PLM (Project Lifecycle Management) suite that helps small to medium teams manage various things in one place. Its features include personal and group calendars, an address book, product and project management, bug tracking, installation management, test management, scrum management, a task list, notes, files, mailboxes, and useful links between all of the above.
The Plandora project is a tool to help the software development process, from the customer requirement phase until the task conclusion. It consequently gathers the history of the project. The Plandora system can be useful for teams that have problems with resource bottle-necks, parallel projects, critical dead lines, necessity for scope documentation of tasks and requirements, and more.
RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
Foswiki is wiki software, supporting the editing of Web pages in an ordinary Web browser by end users. What makes Foswiki special is that it supports the embedding of active and passive macros that enhance the page content (e.g. with global or dynamic information) and allow end-users to build applications that store and process data in a structured manner.
Bugzilla is the leading open-source/free software bug tracking system, with high-profile installations at mozilla.org, GNOME, Red Hat, and NASA, among others. It features a comprehensive set of fields, attachment management, inter-bug dependencies, email notification of changes, a powerful query interface, reporting, and Web, XML, email, and console interfaces. It can be managed entirely using a Web-based UI. The user UI is customizable using templates.
Roundup is an issue-tracking system that is simple to use and simple to install. It has command-line, Web, and email interfaces. It manages a number of issues (with flexible properties such as "description", "priority", and so on) and provides the ability to submit new issues, find and edit existing issues, and discuss issues with other participants. The system facilitates communication among the participants by managing discussions and notifying interested parties when issues are edited.