GroupOffice is a groupware suite that takes your office online, implementing online collaboration and CRM. It allows you to share projects, calendars, files and email online with co-workers and clients. It is easy to use and fully customizable. It also features synchronization with PDAs and Outlook.
Dolibarr is a simple Web application with ERP and CRM capabilities. It is designed for small and medium companies, freelancers or foundations, and can be used to deal with all things you require to manage your activities, such as management of products, stocks, commercial proposals, invoices, orders, members of a foundation, and mailings. A single executable that installs the server and database is available for people with no technical knowledge.
Volo Milestone is a Web-based workgroup management system. It can track almost all job functions with virtually any type of call center, help desk, office, factory, law firm, or clinic. It can help reduce your CRM and helpdesk tracking costs. It can be installed in minutes, and its intuitive interface is meant to be used without the need for training. Its speedy performance can scale from small to very large offices and multiple departments. Its functionality can be extended easily with its organized design.
OpenPSA is a Web application designed specifically to meet the needs of Web agencies and consultants. It aims to be a one-stop solution for the management of typical agency business processes, such as project management and time tracking, invoicing and document management, and group calendars. It also includes CRM features such as sales force automation and direct marketing, and is extendable via the builtin component framework.
RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
Tine 2.0 is a Web-based groupware solution that focuses on usability and correctness. To achieve these goals, the project uses usability experts and covers most of the code by unit tests. It contains support for contacts, tasks, calendar, email, CRM, VoIP integration, a time tracker, ActiveSync, and a flexible rights management system.