OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
TWiki is a flexible, powerful, and simple Web based collaboration platform. It is suitable for dynamic intranets and knowledge bases, and for sharing and managing documents and collaborative projects. It resembles a normal Web site, but every page can be changed from a browser. It features automatic link generation, full text search, group authorization, Web forms, reporting, change notification, file attachments, revision control of pages and attachments, a modular templating system with skins, hierarchical navigation based on the topic parenting feature, and more. Plugins can be used to enhance the program and build groupware applications.
X-Cart is a PHP shopping cart software used by tens thousands on-line merchants worldwide. It provides a wide range of e-commerce features, flexible "tableless" design, easy text content modification using WYSIWYG tools, W3C XHTML 1.0 compliance, SEO friendly product catalog, Web-based administration, on-line payment gateways support, real-time shipping cost estimation based on product dimensions, inventory management, full multi-language support, and report management. X-Cart has no logical limitations on the number of products and categories in product catalog.
PLOTICUS is a command line utility for creating bar, line, pie, boxplot, scatterplot, sweep, heatmap, vector, timeline, Venn diagrams, and other types of charts and plots. ploticus is good for automated or just-in-time graph generation. It handles date, time, and categorical data nicely, and has some basic statistical capabilities. It can output to GIF, PNG, SVG, SWF, JPEG, PostScript, EPS, and X11. You can use convenient preset options or create complex scripts with rich and detailed color and style operations.