Helpcore is an enterprise grade help and servicedesk application. It acts as a central information hub for everybody that is involved in the help and service desk process. Managers can see overview and decision making information, system administrators can see the status of their network and software, and users can see the current status of their problems.
bcnu is a Web-based system management tool which delivers information on the status of networked systems in a simple and easy-to-use manner. It uses a web browser to display information about hosts in a tabular form. Historical information can be held indefinitely, and there is a powerful query tool available to interrogate it. Client systems can run an agent which logs information back to a central system. An agent scheduler is integrated to allow agents to be run at different intervals. Standard agents include ftp, http, disk space, logfiles, processes, and more.