WebIssues is a multi-platform system for issue tracking and team collaboration. It can be used to store, share, and track issues with various attributes, description, comments, and file attachments. It is easy to install and use but has many capabilities and is highly customizable. Desktop and Web clients are provided.
Shinken is an advanced monitoring system that is based on Nagios, but redesigned and rewritten from scratch while maintaining compatibility. It can monitor all IT devices from systems to end user applications. In case of a failure, Shinken can alert the operation engineers so they can promptly repair it. It has the same capabilities as Nagios along with more advanced built-in facilities such as load balanced and high availability monitoring.