Freehelpdesk is feature-rich help desk system designed from the ground up to meet the demands of help desk staff and their users. It is a Web-based system that can accept new calls from your users directly into the system. Calls can be tracked and searched to enable faster response times.
Contractor Software allows contractors to manage their projects and interact with customers online. A contractor can post each task of a project. Each task has a start date and estimated completion date. The client can then always know where the project is and leave comments for the contractor on each task. The contractor can also reply to the client with a follow up comment. This enhances communication and also leaves a record for reference later.
Kimai is software that tracks work time and classifies it. It tracks time and prints out a summary (time sheet) of your activities on demand. The reports can be yearly, monthly, daily, by customer, by project, or by action. Its interface is based on using a Web browser. You can install it as a Web service or as a single-user program on your local workstation. It is appropriate both for multiple simultaneous users or a single user. Kimai does not have to run to do the recording.