OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
OpenPSA is a Web application designed specifically to meet the needs of Web agencies and consultants. It aims to be a one-stop solution for the management of typical agency business processes, such as project management and time tracking, invoicing and document management, and group calendars. It also includes CRM features such as sales force automation and direct marketing, and is extendable via the builtin component framework.
Hoteldruid is designed to manage weekly or daily rental of house apartments or hotel rooms. It uses a PostgreSQL, MySQL, or SQLite database as a backend. Reservations can be assigned to rooms automatically with user-defined rules. Pages with forms to check availability for Internet sites can be created. It supports multiple users with a privileges system. Documents and invoices can be printed, saved, and emailed.
Wt is a C++ library for developing Web applications with an API that is widget-centric and inspired by existing C++ graphical user interface APIs. To the developer, it offers abstraction of Web-specific implementation details, increasing the accessibility and portability. Under the hood, the library uses the latest techniques (HTML5, Ajax, WebSockets) to handle user events and update the Web page.
123 Flash Chat Server is a full-featured chat server for high-load Web sites. It features a range of customization options, and can be smoothly integrated with the database of almost all leading CMS or forum systems including Joomla!, phpBB, skadate, and vBulletin. It includes plain text chat and video chat options, and is scalable enough to fit the needs of small business and large enterprises. A free 10-user edition is available. It's based on a Java server and a Flash client, but also has various alternative clients based on technologies such as HTML/AJAX, so it can run on many platforms, including iPhone and iPad. It features avatars, smilies, Flash emotions, voice messages, entering multiple rooms, dynamic skins, loading external avatars and profiles, and a media player. The HTML 5 client significantly improves the chat performance in terms of loading speed, video layout, and user interface.
eXtplorer is a Web-based file manager. It allows you to copy and move files and directories by drag and drop, display a dynamic directory tree with on-demand loading of subdirectories, create and edit files with syntax highlighting, access files either directly or through FTP to overcome permission and file ownership issues, upload and download files, create and extract archives, and set up users with different permission levels. It can be used standalone or as a component for Joomla!.