OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
PDFreactor is a formatting processor to convert HTML and XML to PDF. It uses Cascading Style Sheets (CSS) to define page layout and styles. It allows you to dynamically generate PDF documents such as invoices, delivery notes, shipping documents, or print versions of Web content on-the-fly. Vector graphics (SVG), barcodes, MathML, XSLT, and CMYK colors are supported. All common J2EE application servers are supported. Complete .NET, PHP, Perl, Python, and Ruby APIs are included. Direct integration into automatic build processes using Apache Ant is also possible.
LabKey Server is open source software that helps scientists manage, analyze, and share complex datasets. It supports tandem mass spectrometry, flow cytometry, assays for neutralizing antibodies, Luminex, observational studies, and secure, Web-based collaboration. The software is modular, configurable, and customizable. It can be installed in your institution on any modern hardware and operating system. It is designed to integrate with your existing systems, instruments, and work flows, and to be readily adapted by skilled programmers to novel methods of inquiry. The project is under active development by a team of professional software engineers and a community of active contributors. New versions are released about four times per year.
The adventure PHP framework (APF) is a utility to implement object oriented and generic PHP Web applications. It allows the developer to create programs in compliance with approved software design patterns, and the code base already has answers to many everyday problems. The framework cannot be described as an application that only has to be configured, but rather as a technical basis and design guide for the design of software. Further, it introduced many concepts and efficiency tools already well known in the Java community.
MachDB is machine database to catalog of the changing state of your hosts. It consists of a database, an aggregator, an XML spec, and some example information gathering scripts. Along with a Web UI, these form the basis of a system that will allow you to catalog the current and historical state of the hosts in your infrastructure. It has been designed with scale in mind, and the goal is to support 10k hosts. It is being actively developed and is used in production at a few organizations.
Molinos CMS is a modular CMS. It supports multiple Web sites per installation, multiple domains per Web site, and different subdomains for different Web site sections. It uses XSLT for templating; templates can be organized in themes, which can be applied to either all pages or particular pages. It can use MySQL or SQLite for data stoarge; all data is available in XML format, ready to use by templates and scripts. User groups (roles) and advanced ACL can be used to control access to that data. It supports many caching and code optimization techniques. Data storage is optimized to minimize queries required to display pages. There are modules for integrating with various third-party services (over 70 modules). Modules are simple to write using the provided documentation (currently only available in Russian). Web sites can use local and system modules simultaneously. It works with most Web servers, and has a built-in Web server (for localhost development). It also has a CLI for most tasks.
once:radix is an integrated development environment (IDE) that operates entirely within a Web browser. once:radix supports two methods of connecting to the server. Most interest is focused on its Rich Internet Application (RIA) environment. This comes with a suite of five RIAs that perform specific roles: logging on or off, context-sensitive help, database administration, IDE, and client. In addition, the once:secureserver (oSS) can respond to commands from session-managed external Web servers.