OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Simple Groupware is a complete enterprise application offering email, calendaring, contacts, tasks, document management, synchronization with cell phones and Outlook, full-text search, and much more. Simple Groupware combines standards like RSS, iCalendar, vCard, IMAP, POP3, SMTP, CIFS, CSV, WebDAV, LDAP, and SyncML under one platform. Unlike other groupware software, Simple Groupware contains the programming language sgsML to enable the quick customization and creation of powerful Web applications.
nexB OpenAssets is a tool for inventorying, managing, and monitoring applications, software, hardware, networks, and generally any IT asset. It is designed so that system administrators, IT, and finance can determine what they have, how it is configured, what it is used for, and how much it is being used, so that informed decisions can be made. It complements existing network management software, integrates with a growing number of protocols and tools, and features no-agent discovery and inventory, configuration management including dependencies and correlation, monitoring, and reporting. It makes extensive and innovative use of XML, Xpath, and Xquery.
edit-on Pro is a cross-platform, in-browser, WYSIWYG editor Java applet which enables XHTML content authoring with XML markup. The editor is compact, powerful and requires no special libraries or client plugins. It includes CSS support, table editing, a spelling checker, multi-language support, and features an API that allows full customisation and seamless integration into Web-based applications. It perfectly complements content management systems, e-learning, knowledge management systems, and CRM. A free trial version is available for download and includes complete developer samples and a comprehensive integration manual.
QOF (Query Object Framework), provides a set of C Language utilities for performing generic structured complex queries on a set of data held by a set of C/C++ objects. This framework is unique in that it does not require SQL or any database at all to perform the query. Thus, it allows programmers to add query support to their applications without having to hook into an SQL database.
OpenSyncro is an enterprise application integration (EAI) tool. It runs on the Apache Tomcat application server and has a Web browser interface for setting up and maintaining component based integration processes. Features include data converters from CSV tables and other text based data formats to XML, support for XSL transformations (XSLT 2.0), calling Web Services, accessing files on FTP/HTTP servers, and databases via JDBC. A connector for Smilehouse Workspace webshops is also built-in. OpenSyncro can be extended with Connector Packs for ERP/CRM systems.
The edit-on JavaBean SDK is a customizable, feature-rich JavaBean that allows developers to add WYSIWYG editing functionality to their AWT- or Swing-based applications. It features an intuitive word processor-like user interface that enables XHTML content authoring with XML markup, and has a royalty free run-time license.
EditLive! is a cross-platform, browser-based Web content editor with a Word-like WYSIWYG interface. Key features include a live spell checker and advanced table and nested list support. It produces content that complies with Section 508 and W3C accessibility, key XHTML and CSS standards. It is designed for use with Web content management, knowledge management, and e-learning applications. Integrations for major CMS platforms and business solutions including IBM Workplace Web Content Management, Vignette, EMC (Documentum), Percussion, FileNet, Open Text, Ektron, Ingeniux, Stellent, vCampus, and Schoolwires are also available.
XFlows is an XML and XSLT integrated solution that helps you to create complex scenarios, transform a set of files with XSLT, publish your result into a remote server, export and import data with your database using XML files, and convert your HTML documents to XML. It runs in batch and user interface modes and can be connected to your own parser or JDBC driver for a custom database. Several log levels and platforms are available in batch mode, and mail support is included.