RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
DreamHost supports automated billing. All hosting, domains, orders, accounts, statistics, and billing can be viewed and updated in the admin area (no programming or HTML experience needed). It supports all top level domains, and you can add or remove as many as you like. Each top level domain can be assigned a different registration cost for each year (1-10 years). Customers can login and update their account information and password. It uses MySQL and PHP, making it very fast and dependable. It includes many more convenient features.
AutoNOC is a high performance, production integrated, peer-to-peer network operations management platform for Windows and Linux. It provides real-time historical analysis, root cause, fault detection, reporting, alerts and alarms, and no-nonsense correlation. It is an interoperable vendor independent solution with built-in support for Microsoft, Cisco, Linux, IBM, and other major technologies. Additionally it offers many novel capabilities, including end user personalization, easy scalability, compressed historical databases, infinite histories, event archiving (it works as a syslog server), and multi-language support.
Firegate Server is a self-managing server operating system designed for small and mid-sized businesses. It securely connects offices to the Internet and to each other, protecting valuable electronic information. Office staff can surf the Web, send and receive email, host the company Web site, share files, host a customer database, and more. It is controlled through a simple Web browser or mobile telephone interface and managed by an artificial intelligence-based administration service.
Wiresoft ANA (Automated Network Agent), an Artificial Intelligence-based systems management service, automatically performs over 90% of Linux systems management tasks. It is a self-managing, self-learning system support service that provides constant maintenance and protection for Firegate Servers. ANA services include Software Updating and Integration, Intrusion Detection, Data Back-up and Disaster Recovery, Monitoring, and Alerting.