Cerb is a fast and flexible Web-based platform for business collaboration and automation. It helps you remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.
RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
HTTrack is an easy-to-use offline browser utility. It allows you to download a Web site from the Internet to a local directory, building recursively all directories, getting HTML, images, and other files from the server to your computer. HTTrack arranges the original site's relative link-structure. Simply open a page of the mirrored Web site in your browser, and you can browse the site from link to link, as if you were viewing it online. HTTrack can also update an existing mirrored site, and resume interrupted downloads. WebHTTrack is a Web-based GUI for HTTrack.
PasTmon (Passive Application Response Time Monitor) passively monitors your application servers, measuring and reporting user response times, throughput and congestion. It currently works with HTTP, telnet, rlogin, rsh, FTP (control channel), SMTP, POP3, and IRC. Measurements are recorded in a PostgreSQL database and are presented graphically via a PHP Web front-end using R statistical analysis scripts to create the plots.
Hoteldruid is designed to manage weekly or daily rental of house apartments or hotel rooms. It uses a PostgreSQL, MySQL, or SQLite database as a backend. Reservations can be assigned to rooms automatically with user-defined rules. Pages with forms to check availability for Internet sites can be created. It supports multiple users with a privileges system. Documents and invoices can be printed, saved, and emailed.